Practice Area
Consumer Law
Your rights defended with efficiency and dedication
Brazil's Consumer Protection Code is one of the most advanced in the world, yet many consumers are still unaware of their rights or unsure how to exercise them. HFD Advocacia acts decisively to defend consumers harmed by companies, banks, health insurance providers, insurers, and service providers.
Our team has a proven track record of success in individual claims, securing compensation for material and moral damages, revision of abusive contracts, and enforcement of contractual obligations.
We believe access to justice is a right for everyone. That's why we assess every case carefully and transparently, informing the client of their realistic chances of success before initiating any action.
Services Offered
- Claims against banks (improper charges, abusive interest rates)
- Health insurance disputes (coverage denials, abusive premium increases)
- Problems with online purchases and e-commerce
- Defects in products and services
- Contract cancellations and refunds
- Improper listing in credit bureaus (SPC/Serasa)
- Compensation for moral damages arising from service failures
- Consumer class actions
Typical Cases Handled
- 1Bank charged a fee that was never agreed to
- 2Health insurer denied a covered medical procedure
- 3Defective product delivered and store refuses exchange
- 4Name improperly listed with credit bureaus
- 5Developer delivered a property with hidden defects
Is this service for you?
Any individual harmed in a consumer relationship — whether by a bank, telecom provider, health insurer, retailer, developer, or any other provider of goods or services.